Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Deliveries, Freight Elevator and Loading Dock
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Light Bulb Replacement
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Telecom Providers
    12. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandeminc
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Security

Landlord may from time to time adopt systems and procedures for the security and safety of the Building and Property, its occupants, entry, use and contents. Tenant, its agents, employees, contractors, guests and invitees shall comply with Landlord's systems and procedures.

 

Market Square is a closed building which requires an access card at all times. The Historic Lobby is staffed 24/7 by building security. The 6-Pack Lobby, closest to 9th street, can be accessed after hours by using an access card on the reader to the right of the door. Tenant visitors must be registered on the MRI Angus Visitor Request system prior to arrival. On arrival, guests are required to show valid photo identification to the security guard on duty. A Visitor Badge will be provided to the guest to wear and an email will be automatically sent to the tenant host notifying of the guest's arrival. Security will call upstairs to the tenant if they do not have an MRI Angus Visitor request confirming access to the tenant's suite. For inquiries or assistance with the Visitor Request system, please contact the management office.

 

Tenants may access the building after-hours by using their building access card on the reader at the side door closest to the security guard desk. No person will be allowed to enter the building and gain access to the floors after business hours, weekends or holidays, without using a building access card.

 

Lost and Found

Please contact the Building Management Office at 415 437 7100 to claim items that have been lost or found.