Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Rental Remittance
  3. Building Services
    1. Deliveries, Freight Elevator and Loading Dock
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Light Bulb Replacement
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Telecom Providers
    12. Transportation
  4. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event and Pandeminc
    4. Bomb Threat and Suspicious Device
    5. Building Emergency Systems
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter In Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  5. Policies and Procedures
    1. Air Quality
    2. Animals
    3. Bell or Buzzer System
    4. Bicycles And Motorized Vehicles In The Building
    5. Building Directory
    6. Care of Tenant Space and Building
    7. Change To Building Name and Address
    8. Corridor Doors Kept Closed
    9. Electrical and Gas Connections
    10. Electrical Capacity
    11. Electronic Waste Recycling
    12. Furnishing Ice, Water, and Towels
    13. General Building Rules and Regulations
    14. Installation of Heavy Articles
    15. Keys and Locks
    16. Landlord Approval Of Contractors
    17. Landlord's Reservation of Rights
    18. Lost or Stolen Items
    19. Merchandise Sales, Lodging, Cooking, Vending Machines, Sale of Alcohol
    20. Movement Of Large Items In/Out Of Building
    21. Obstructions
    22. Parking and Traffic Regulations
    23. Plumbing Fixtures And Appliances
    24. Quiet Enjoyment
    25. Recycling
    26. Security And Life Safety
    27. Sharing Telecom
    28. Signs, Awnings and Advertising
    29. Smoking
    30. Soliciting and Peddling
    31. Special Work and Service Requests
    32. Telephone Service
    33. Tenant And Visitor Access
    34. Window Coverings
  6. Insurance Requirements
  7. Moving Procedures
  8. Tenant Alterations and Construction

Telephone Service

If fax or telephone service is desired, the wiring for the same shall be approved by Landlord, and no boring or cutting for wiring shall be done unless approved by Landlord or its representatives, as stated. The electric current shall not be used for space heaters unless written permission to do so shall first have been obtained from Landlord or its representatives in writing, and at an agreed cost to Tenant.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.